This website www.englishtrainer.online (Website) is managed by Kseniia Drobinska, residing at Friedrich-Ebert-Straße 59, 68723 Schwetzingen (Controller).
The purpose of this Policy is to describe the collection, storage, and disclosure of your information, as well as the sending of specific messages or the transfer of certain information to you, upon accepting the Terms and Conditions and this Policy.
In case you do not agree with any provision of this Policy, you are obliged to cease using the services of our website.
The responsible person reserves the right to unilaterally supplement, modify, and/or expand the Policy. Therefore, we recommend periodically checking for changes and/or updates to the Policy on the website.
Continuing to use the website after the publication of changes implies your agreement with the new version of the Policy. If you disagree with the changes, you should immediately cease using the website.
The personal data we collect
In principle, you can visit the website without providing any information about yourself. Some limited functionalities of our website can be used without revealing any personally identifiable information. To avail the services and features offered by the website, you may need to provide or we may request personal information ("Personal Data").
We collect Personal Data that you provide when registering for an account or obtaining a specific service on the website, updating or changing information for your account, ordering services, filling out surveys, sending us emails, messages, and/or participating in offers or other services on the website or social media.
The information we collect includes:
- When you order and pay for services, we collect: name, surname, email, address (only in cases where a hard copy of an invoice is requested), and purchase history.
- When you participate in surveys, complete application forms, or needs analysis forms, we may ask for: name, surname, email, and, for tailor-made study plans: age, job, professional interests, hobbies, learning preferences.
Participation in surveys or analysis is voluntary and not a legal requirement, and it will not affect the possibility of rendering our services. However, additional information can help us provide more personalized services.
Data collected automatically includes: IP address, browser information, type of connection, and language settings.
Why we collect personal data (Art. 13 (1c) of GDPR)
Your personal information is collected for the following purposes:
- To provide and operate services, including developing personalized study plans.
- To offer ongoing customer assistance and technical support.
- To contact clients with general or personalized service-related notices and promotional messages.
- To create aggregated statistical data and other non-personal information for improving services.
- Sending marketing emails.
- To comply with applicable laws and regulations.
Legal grounds for using Personal Data (Art. 13 (1c) of GDPR)
We may use your Personal Data under the following conditions:
a) To fulfill our obligations to you (contractual performance), including providing services purchased through the website, sending invoices, and receiving payments.
b) Based on your consent for sending service-related messages, preparing personalized and group study plans, and serving our legitimate interests such as business development, research, statistical analysis, and improving services.
The specific legal basis for processing your Personal Information will depend on the type of information processed and the context in which it is processed. If we rely on our legitimate interests for using your Personal Data, we will conduct a balance of interests analysis to ensure our interests do not outweigh your rights and freedoms.
Privacy Policy
We use cookies or similar tracking technologies when you visit our website. Cookies usually do not contain information that identifies a user. However, your personal information may be associated with information stored and obtained from cookies.
These data are collected by the website and third-party Analytics tools (including, but not limited to, Google Analytics, Cloudflare, etc.). To view essential cookies we use, please visit [Wix's support page](https://support.wix.com/en/article/cookies-and-your-wix-site ).
We may use Google Analytics to collect statistical information about our visitors based on their web search history. Information is aggregated and not used to track individual users. You can opt-out of Google Analytics by visiting: [Google Analytics Opt-out](https://analytics.google.com/analytics/web/provision/#/provision ) (requires browser add-on).
For additional information, refer to Google's Cookie Usage Policy: [Google Analytics Cookie Usage](https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage ).
Cookies
Our website is hosted on the Wix.com platform, providing the online platform for selling products and services. Data may be stored through Wix.com's data storage, databases, and applications. They store data on secure servers behind a firewall.
Direct payment gateways offered by Wix.com adhere to PCI-DSS standards to ensure the secure handling of credit card information. We use Google instruments for surveys and application forms. To understand how Google uses and protects your information, refer to the [Google Privacy Policy](https://policies.google.com/privacy?hl=uk#intro ). If you disagree with data transfer through Google services, contact us for an alternative method.
As the Internet is not a 100% secure environment, we cannot guarantee data protection sent over the Internet. There is a risk that unauthorized third parties may find a way to bypass our security systems or intercept the transmission of your Personal Information over the Internet.
Use and disclosure of personal data (Art. 13 (1e) of GDPR)
The Personal Data we collect will be stored as long as you continue using our services. After discontinuing the use of our services, we will keep your contact information (name and email address) to inform you about our services.
Storage of Personal Data (Art. 13 (2a) of GDPR)
You have the right to:
- Access any personal information we store about you.
- Prevent the processing of your Personal Information for direct marketing purposes.
- Update any outdated or incorrect Personal Information.
- Delete any Personal Information we store about you ("right to be forgotten").
- Restrict the processing of your Personal Information.
- Provide identifying information to a third-party service provider.
- Receive a copy of any Personal Information we store about you.
We strive to respond to any emails promptly, where possible, within the period defined by applicable law. Please note that residual information may exist in our databases, access logs, and other records that may or may not contain your Personal Information.
When you send us an email with a request, we may ask you to provide the information necessary to confirm your identity.
Your rights regarding Personal Information (Art 13(2b) of the GDPR)
If you no longer want us to process your data, please contact us at ksenia.drobinska@gmail.com.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications take effect immediately upon posting on the website. If there are material changes, we will notify you here. If you want to access, correct, amend, or delete any personal information, contact us at ksenia.drobinska@gmail.com.